SHIPPING POLICY

Haus Dental Design & Milling Center is dedicated to offering excellent customer service. Please read our shipping policy and be sure to contact us if you have any questions. 

1. TURNAROUND TIME 

Once we have completed your work, we will ship the item(s) to you within our turnaround times during regular business hours, Monday - Friday, 8am - 5pm.

1) CARRIERS 

We use the following carriers to deliver our orders:

UPS
FedEx

2) ORDER TRACKING

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. 

2. SHIPPING RATES

The rate charged for shipping is based on the weight of your products and location. Before reaching the final checkout page, you will be shown what the cost of shipping will be, and you will the option to terminate your transaction and cancel your order. (Shipping Fees are per Order, not per unit or case)

3. TEMPORARILY OUT OF STOCK

If a product is temporarily out of stock, we will ship you the portion of your order that is completed. When the item becomes available and the work is completed, we will ship you the rest of your order. You will not be charged any additional shipping or handling charges for the second shipment.

4. RETURNS, REFUNDS AND EXCHANGES

Please email us at info@hausmilling.com to discuss returns, refunds, or exchanges.
Because our work is made to your specifications there is rarely a need or justification for this.

5. OTHER 

Orders for products such as implant parts, zirconia burrs, and zirconia blocks placed before 2:00 PM are shipped the same day. Orders placed after 2:00 PM will be shipped the next morning. Shipping is done via ground, which usually takes 3-5 days for delivery.

  
6. OUR COMMITMENT TO YOU

Haus Dental Design & Milling Center is committed to providing quality work and delivering outstanding dental products to our clients. We specialize in full and cut-back crowns, implant crowns, custom abutments, zirconia copings, and other dental solutions.
Questions? Please do not hesitate to contact us today!